Reviews
Reviews
i cannot thank all that work at the hospital and all involved with my surgery and care, from the moment i walked in to leaving and my after care,
I am a UK national but I travelled from overseas for my treatment. There was some confusion about my time constraints and communication needs. This was despite these requirements being communicated several times. I can see that I am outside the norm for the administration staff but it was disappointing that despite my proactive communication there was confusion about appointment dates and times. It was all sorted in the end and once I was able to talk to the medical staff directly the service and understanding were excellent.
Excellent quality of care by Spire.
The hospital team were very professional and caring.
Efficient and friendly.
Excellent care both as inpatient and outpatient. My last few visits have been during the Covid outbreak and the way it has been organised were very reassuring, it made you feel quite safe. Staff of all grades go that extra mile to make sure that everything is as it should be, nothing is too much trouble.
A bit of a grey area when trying to pay the outstanding amount of the account, the insurance company notified me but when I rang the hospital they told me to wait until I had a letter detailing the outstanding account, I could have paid it much sooner.
The Spire provided a very caring and professional service from the initial consultation through to discharge and including after care advice and physiotherapy.
I cannot speak too highly about Mr George Spink and his team and would have no hesitation in recommending the Spire Hull and East Riding Hospital to anyone.
It would be difficult for me to offer any suggestions on possible improvements as you have it spot on.
Many thanks for your care and attention.
I was operated on to have an L4/L5 discectomy/laminectomy in October 2019. My consultation visits/scans prior to the operation were easy. Friendly staff members, ready to answer questions and making you feel comfortable because who really likes scans, tests etc?
For my operation the theatre staff and especially the ward nurses were amazing. The made sure I was comfortable post operation, answered questions about what I was feeling pain-wise and made the whole experience as pleasant as it could be when having a operation.
Everyone I dealt with at the hospital are a credit to it.
The nursing team and staff were great, no issues at all in this aspect - I am a terrible patient so felt sorry for them dealing with my questions!
The hospital (well the room i was in) needs a bit of TLC - crumbling paint and the window blinds didn't close properly.
And, as a private hospital, I kind of expected the rooms to be quieter? but could hear the alarms and the nursing station noises most of the night.
The hospital and all it’s staff are fantastic
It’s so lovely to walk into this hospital knowing your getting cared for. I love the individual rooms. Own bathroom and tv